eServUK support

Help with your repair or account

For mobile-app access, account or general service questions, email the eServUK support team at support@eservuk.com. Include a repair reference if you have one, but do not send passwords, sign-in links, payment-card details or private photos by email.

Help with a repair request

Sign in to your eServUK account, open the relevant repair and use its support option when available. Quotes, conversations and payments continue on the secure website. An email to support does not itself change a job or payment status.

Privacy and account deletion

Read the Privacy Notice for data-handling and privacy contact information. You can request account deletion without the app; the email link shows a confirmation page before any deletion takes place.

Urgent safety

eServUK support is not an emergency service. If there is immediate danger, keep people away and contact the appropriate emergency service.